The Flexjet Approach to Safer Travel
Fly with Confidence
Your Safety is Our Strength
At Flexjet, we took quick action to safeguard our Owners and crews, even as others struggled to adapt to the threat. And as the situation surrounding the coronavirus continues to evolve, so will our response.
Piloted by our leading-edge Operations Control Center and award-winning Safety team, we are stopping at nothing to protect your well-being.
Antimicrobial Surface Protection
In accordance with the World Health Organisation’s Hygiene Sanitation Guide, every one of our aircraft interiors – from cabin to cockpit – is professionally treated with BacobanTM on a regular basis.
An antimicrobial solution approved for aerospace use, Bacoban meets stringent clinical standards while creating a long-lasting biostatic finish that kills the coronavirus along with dozens of disease-causing pathogens on contact, Bacoban is clear, odorless, non-toxic, hypoallergenic, and safe for both human beings and animals.
of Germs Eliminated
of Active Protection
Pre-Tour Crew Member Testing
Utilizing Leading-Edge PCR Technology
All our crew members undergo routine PCR-based Coronavirus testing.
Representing an innovative new method of COVID-19 detection, each test kit utilizes PCR (Polymerase Chain Reaction) technology, the clinical gold standard test for detecting the presence of SAR-COV-2, proven to deliver quicker results with greater accuracy than the antigen-based tests used by many others.
Prior to their tour, crew members collect test samples with medical supervision via online video conference. Testing kits are provided and processed by REVIV, a global leader in health & wellness and trusted for their ability to handle the challenges posed by testing and deliver accurate results, fast.
Crew Members Tested
as few as 24 Hours
Welcoming You Without Contact
Newly choreographed pilot and crew greetings eliminate handshakes while enforcing social distancing. Crew members now retrieve passenger luggage to allow our Owners to exit the aircraft first upon arrival, while all of our cabins are fully disinfected after each flight.
Elite Service has a new Meaning
Our state-of-the-art Praetor 600 aircraft is equipped with HEPA filtration to improve cabin air quality by capturing 99.97% of all particles, such as bacteria, viruses, and fungi. Furthermore, not only do our aircraft constantly replace cabin air with new air from outside rather than recirculating it throughout the interior, but our in-flight service has also been revised to reflect today’s new normal.
Our crew members are now trained to deliver three distinct service tiers – one for every comfort level. No matter the amount of attention you prefer, facial coverings are always worn, extra catering precautions are followed, and call buttons are utilised to minimise interior traffic.
To ensure our measures remain current and effective, all of our revised cabin procedures are guided by a hospital-affiliated centre for travel medicine.
Pilot and Crew Member PPE
Quality Protection, Expert Advice.
Universal Precaution Kit (UPK)
All aircraft cabins now contain a MedAire® UPK equipped with a digital thermometer, N-95 masks, sterile protective gloves, and more.
Partnership with Medaire
In addition to its UPKs, MedAire® can assist our Owners in locating a COVID-19 testing site within its global network of certified providers.
24/7 In-Flight Assistance
Beyond the items found in each UPK, custom-designed facial coverings are available at no cost inside most of our FBOs and private terminals.
Doing Right by Our People
Crew Opt-Out Policy
Available to All
Going Beyond Safety
Accompanying our comprehensive approach to protecting the health of our passengers and crews, we have also taken several steps to better serve our Owners during these uncertain times.
Given our long-term approach to Owner relationships, we feel these measures are not only warranted but prudent.
Cancellation fees have been waived indefinitely, allowing our Owners to accommodate last-minute changes and book future travel with confidence.
We have expanded our service area and waived ferry fees when flying on select aircraft to and from certain locations across the globe.
We have collaborated with our long list of brand and lifestyle partners to provide remote experiences and opportunities for every comfort level.
Thanks to our strong liquidity position and disciplined approach, we remain at full strength and continue to grow while maintaining our reputation for excellence.
Find Out More
Have a question about our COVID-19 response? Let us help.