SETTING THE SAFETY STANDARD

Your Wellbeing and Security as Our Top Priority

A proactive approach to safety-risk management is essential.

A deeply rooted vigilance for it is what raises standards. Our fundamental ethos for safety goes above and beyond CAA and EASA requirements – it’s brought to life via formal processes, policies, proprietary data, and empowered by impeccably trained experts to maintain a strict and structured safety environment. We provide the peace-of-mind you require for every time you fly. Here, safety and security are always essential travelling companions.

Safety

OUR BADGES OF HONOUR

Flexjet in Europe holds two Air Operator’s Certificates; and we are approved and regularly audited by both the UK Civil Aviation Authority and the Transport Malta Civil Aviation Directorate (TM-CAD), being held to the same safety standard as commercial airlines.

We also hold the following industry accreditations:

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WYVERN CERTIFIED OPERATOR

Flexjet in Europe is a WYVERN Wingman Certified Operator. The scope of evaluation includes an assessment of company operational activities, history and safety records, Safety Management System (SMS), internal evaluation programme, administrative structure, technical documentation, pilot and aircraft records, training requirements, and maintenance operations.

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IS-BAO ACCREDITATION

Flexjet’s European operations meet the world-class safety and security standards designated by the International Standard for Business Aviation Operators (IS-BAO) Flexjet is IS-BAO compliant based upon a global, voluntary code of best practices centred around a Safety Management System. Being IS-BAO registered reflects some of the highest safety standards worldwide.

THE FLEXJET SAFETY CYCLE

1.

You schedule your flight via our Flexjet mobile app or via a dedicated Owner Services Representative (OSR) who verifies any known passenger limitations. 

2.

Flight Coordinators assign your crew based on qualifications, duty and rest time

3.

Experienced and highly trained flight planners review the flight route and specific weather information along the route, as well as look for any restrictions that could cause delays

4.

FAA Licensed maintenance controllers / supervisors ensure the airworthiness of your specific aircraft.

5.

Your Captain and first officer perform a safety briefing of your trip and subsequently perform a thorough pre-flight inspection prior to take off.

1.

Operations Controllers track the aircraft from takeoff to landing.

2.

Air Traffic Control Centres report your flight information directly to the Flexjet Operations Control Centre.

3.

Pilots are in constant communication with Flexjet Operations Control Centre and Air Traffic Control Centres across the country.

4.

All Pilots/Cabin Servers are trained with basic life-saving skills (CPR/AED) in case of an in-flight medical emergency.

5.

In a medical emergency, Flexjet has access to in-flight medical advice and level 1 trauma services anywhere in the world.

1.

Your crew confirms with Flexjet Operations Control Centre that your jet has safely landed at your destination.

2.

Your crew reports its time to accurately monitor duty and flight time.

3.

Your Captain performs a thorough post-flight safety inspection and flight debrief.

4.

Any abnormalities are immediately reported for maintenance assessment.

5.

The Flexjet Safety Cycle resumes in preparation for the next flight.

EXPERIENCE MATTERS.

TRAINING NEVER STOPS.

Among the most meticulously trained experts in aviation, Flexjet pilots exceed the highest levels of competency, proficiency, professionalism and expertise. Each is type-rated in their assigned aircraft and trained to perform safely in all terrains, environments, and situations. All Flexjet pilots are trained to the highest standards. All our European fixed wing pilots have a minimum of 1,500 flight hours and hold a full Airline Transport Pilot Licence and Class 1 medical certificate.

AN INHERENTLY ENGRAINED APPROACH

To ensure we live up to our lofty expectations for wellbeing and security, and continue to challenge and grow, Flexjet deploys a comprehensive curriculum of programmes and protocols that enhance an already robust approach to mission safety.

Flexjet actively participates in a formal, top-down, bottom-up, organisation-wide approach to managing safety risk and assuring the effectiveness of safety risk controls. This includes systematic procedures, practices, and policies for safety risk management, supported by a trusting, open and honest safety culture, where our crews confidently report and help us understand and learn from what is happening in our operation every day. Our advanced and integrated SMS provides an additional layer of protection for our Owners, pilots, crews and ground personnel.

Flexjet utilises leading edge technology to provide real-time Flight Data Monitoring Services across our fleet of aircraft. By having flight data downloaded wirelessly at the completion of each fight, our Safety Department is able to learn rapidly and support our crews in constantly challenging and developing their skills. This ability provides our company and Owners peace of mind while ensuring the quality of their flight’s operation is being monitored via an enhanced Flight Data Monitoring Program.

Our Safety Director coordinates routine simulated and tabletop exercises so as to constantly be prepared to manage potentially challenging situations. The mission of our ERP is to develop and maintain a comprehensive emergency response strategy that will provide the organisation with the framework to prepare, respond, and recover from any emergency event that affects our aircraft, employees and Owners.

IN-FLIGHT

EMERGENCY ASSURANCE

Each Flexjet flight is supported by MedAire, which provides our Owners access to in-flight medical advice and level 1 trauma services all around the world, 365 days a year. With more than 80,000 approved facilities, you’re never far from help should a medical emergency arise. Our large-cabin aircraft also carry advanced medical kits and Automated External Defibrillators (AED) onboard.

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PRIVATE HELICOPTER SAFETY

Incomparable performance, comfort, and luxury come only second to providing the safest and most reliable experience possible. The well-being of all Flexjet Owners and travellers is our absolute priority.

Safety

The Flexjet Sikorsky S-76 private helicopter features dual-redundancy safety measures on all critical lift elements as well as two certified pilots. At Flexjet, we will not fly until all dual safety measures and checklists have been completed and confirmed.

All procedures, standards, and best practices come from decades of aviation expertise and first-hand knowledge that translate into ultimate peace of mind for you the Flexjet Owner, your family, pets, and associates.

Safety

Flexjet holds accredited audits and risk assessments above standard levels to reflect our ongoing adherence to the highest order of safety. Our commitment to your well-being begins well before you even step aboard a Flexjet private jet or private helicopter.

SAFETY FEATURES OF THE SIKORSKY S-76

  • TWO S-76-CERTIFIED, IFR QUALIFIED PILOTS
  • 4-BLADE ROTOR SYSTEM FOR ENHANCED COMFORT AND SAFETY
  • TWIN-TURBINE ENGINE RELIABILITY
  • DUAL AUTOPILOT SYSTEMS
  • HONEYWELL FOUR-TUBE EFIS AND COLLINS PROLINE II AVIONICS SUITE
  • INTEGRATED INSTRUMENT DISPLAY SYSTEM (IIDS)
  • HONEYWELL GROUND PROXIMITY WARNING SYSTEM
  • HONEYWELL PRIMUS WEATHER RADAR
  • DUAL COMM/ NAV RADIOS
  • AUTOMATIC DIRECTION FINDER
  • PREFLIGHT RISK ASSESSMENT PROGRAM — MISSION ANALYSIS
  • HAZARD REPORTING SYSTEM
  • Customised landing zone survey.

WHERE SAFETY IS THE STANDARD

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