COVID-19: INFORMATION & UPDATES

While these times may feel uncertain, the ability of our Owners and crews to travel safely within our closed fleet is not.

WHAT WE ARE DOING TO PROTECT OUR OWNERS AND OUR PEOPLE

At Flexjet, we are focused on taking every possible precaution to ensure the health and safety of both our Owners and employees. We will not compromise nor hesitate to do whatever is necessary to defend against COVID-19 – including the continuation of industry-first initiatives like Project Lift – so that we may provide safe, reliable service with minimal disruption.

Read on to discover the measures that we are currently enacting. Future updates will be shared if and when new processes or procedures are established.

STEPS WE ARE TAKING TO COMBAT COVID-19:

PROJECT LIFT

project lift logo p300The first and only effort of its kind, Project Lift is a ferry program that limits the possibility of a crewmember contracting COVID-19 by discontinuing our use of commercial airlines to transport our flight personnel. Instead, Flexjet pilots and crews are moving to and from assignment locations via our own private fleet. All of our aircraft are fully disinfected after each mission and each has been treated with MicroShield 360™, a protective surface coating that kills 99.9 percent of pathogens.

At this time, limiting crew exposure to high-traffic environments is not only the right thing to do for these valuable members of the Flexjet family, but will help us to continue to provide a safe experience for our Owners and their guests.

Project Lift is being operated in compliance with CDC and WHO-recommended group size limits and applies to all crew-related domestic and international travel permitted by the U.S. and other foreign governments.

MICROSHIELD 360™

Our entire aircraft fleet, in addition to our offices and facilities located around the world, has recently been treated with MicroShield 360. An antimicrobial solution that is both FDA-approved and EPA-registered, MicroShield 360 is proven to reduce germs on surfaces by 99.9 percent while creating a barrier that minimizes cross-contamination long after application. Areas treated with MicroShield 360 are rendered self-disinfecting for up to a full year, for active germ prevention that inhibits the spread of pathogens 24/7.

CABINS DISINFECTED AFTER EVERY FLIGHT

Along with the protections afforded by MicroShield 360, every Flexjet cockpit and cabin is thoroughly cleaned and all surfaces carefully disinfected after each Owner or Project Lift flight.

BREATHE EASY

Throughout every flight, fresh oxygen is constantly supplied to the entire cabin of your Flexjet aircraft. This happens by way of a continuous exchange of pressurized air that provides each interior with an uninterrupted source of new oxygen.

While many commercial aircraft use fans that recirculate cabin oxygen, the aircraft in our fleet utilize compressed air endlessly gathered from the sky throughout each flight. That air is cooled, conditioned, and distributed throughout the interior, nonstop. At the exact same time, oxygen is being released from the cabin, so that every breath you take is yours and yours alone in the form of crisp, clean, unrecycled air.

SAFETY STARTS WITH US

To assist us in our planning efforts and institution of best practices, we have partnered with a leading center for travel medicine. Flexjet employees who report to any of our offices receive a temperature check upon entry. Furthermore, a doctor’s note is currently required for staff who return to work after an illness stating that it is safe for that individual to do so.

CONSTANT COMMUNICATION

To deliver real-time updates on the steps we are taking to defend against COVID-19, the Flexjet Owner App now features answers to frequently asked questions, information on the latest travel restrictions, and more. For our employees, many of whom are now working remotely in order to practice social distancing, we are utilizing an internal communications platform to keep our staff educated and in compliance with COVID-19-related health and safety measures.

NO CANCELLATION FEES

Because we prefer to take a long-term approach to the relationships we build with our Owners, we are waiving cancellation fees indefinitely to accommodate those who may need to forego a scheduled flight. This allows our Owners to book future travel with confidence knowing that they will not incur a penalty in the event of a later cancellation.

REMOTE OPERATIONS CONTROL

In an effort to provide uninterrupted service, we have assembled an experienced team of operations control specialists who are qualified to run our Operations Control Center remotely if necessary.

While these times may feel uncertain, the ability of our Owners and crews to travel safely within our closed fleet is not. Now more than ever, being nimble and responsive is critical. We will remain diligent in the creation and implementation of proactive solutions while continuing to serve the needs of our Owners and personnel.

More Information

Click here to submit any questions or inquiries regarding our response to COVID-19.


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